How can we help?

We ship within the United States only, for now.

Apparel is made to order. It is produced and shipped within 2 to 5 business days, then usually arrives in 3 to 7 business days.

Supplements ship within 1 to 5 business days, then usually arrive in 2 to 5 business days.

Delivery times are estimates, not guarantees.

Shipping is calculated at checkout based on what is in your cart. Standard shipping is free on U.S. orders of $99 or more (before tax). Faster shipping, where available, is shown at checkout.

Apparel and supplements ship from different facilities. If your order has both, they ship separately, and each package gets its own tracking email.

We email you a tracking link when each package ships. You can also sign in to your account with the email from your order and open Orders.

Orders go into production fast. Email support@ignit3.net with your order number within 12 hours of ordering for apparel, or within 2 hours for supplements. After that, the order cannot be changed or canceled.

Email support@ignit3.net right away, within the same 12-hour (apparel) or 2-hour (supplements) window. We cannot change an address once an order ships. If a package comes back to us because the address was incorrect or incomplete, we will contact you to reship it at your cost.

Check with your neighbors and the carrier first, then email support@ignit3.net within 7 days of the delivery date. If your package has not arrived within 30 days of the estimated delivery date, email us with your order number and we will open a claim to get it replaced.

Request an exchange within 30 days of delivery and tell us the size you need. We send the same item in the new size, one time, at no cost. Keep the original. Nothing needs to be shipped back. Start an exchange.

Request a replacement within 30 days of delivery and include a photo. This covers apparel and supplements. We send a replacement at no cost, and nothing needs to be shipped back. Start a request.

All IGNIT3 apparel is made to order, so we do not take apparel returns or give refunds for change of mind. Not sure about fit? Check the size guide before you order, and use your free size exchange if you need it.

Supplements are consumable, so we do not accept supplement returns or give refunds for change of mind, opened or unopened. Damaged, defective, or wrong supplements are replaced at no cost.

Refunds are issued only when we cannot replace a damaged, misprinted, defective, or wrong item. Approved refunds go back to your original payment method within 10 business days.

Go to Returns and Exchanges and sign in with the email from your order. Open the order, choose Request return, pick the item and the reason, and add a note telling us what you need. We review every request and email you once it is approved. Can't sign in? Email support@ignit3.net with your order number.

Every chart is on our size guide. Most charts are product measurements, so the easiest way to pick is to lay a piece you already own flat and compare.

Each chart has a fit note. Most of our pieces say to size up when you are between sizes. Relaxed and oversized pieces say when to size down.

Email support@ignit3.net with the product name and we will send you exact measurements.

Choose Subscribe & Save on any supplement, pick how often it ships, and save 10% on every order, starting with the first. See how it works.

No. Subscribe & Save is for supplements only. Apparel is one-time purchase.

Sign in to your account with the email you used at checkout, open Subscriptions, and pick the subscription. Skip, pause, or cancel there before your next billing date. There is no minimum number of orders.

Yes. Update both from the Subscriptions page in your account before your next billing date.

The IGNIT3 Gift Card is sent by email with a code to use at checkout. It is good on apparel, supplements, and everything else in the store.

No. IGNIT3 gift cards never expire.

Open your gift card email and tap through to your card. It shows your code and your remaining balance.

Sign in with the email you used at checkout. We email you a one-time code, so there is no password to remember.

Track orders, start a return or exchange, and manage any Subscribe & Save subscriptions.

Partners share IGNIT3 with their own link and earn a commission on purchases. Learn more and apply.

Yes. 1:1 lifestyle coaching, nutrition coaching, and women's specialty coaching. See coaching options.

Training programs, recipes, and progress tracking, with a 14-day free trial. Explore the app.